http://synergygrp.contentedmanagement.co.uk/jobs/banking-jobs en-US Copyright (c) 1997-2008 The Synergy Group Limited Tue, 15 May 2012 16:00:06 GMT Tue, 15 May 2012 16:00:06 GMT Raccoom rss generator, website http://raccoom.sytes.net, email chrisdarebell@msn.com 120 A City based Bank seeks experienced Customer Service Administrators to join them for a 6 month contract. The successful candidates will join the current UK Retail Division and service a large number of existing customers through a combination of a telephony service, postal service and operational processing. The UK Retail's primary focus is on direct savings. Key tasks include; * Responding to clients via the telephone, dealing with around 40 calls in a day with enquiries surrounding bank statements, certificates of interest, balance enquiries, account enquiries and similar * Responding in writing to clients requests to a range of requests such as account opening, confirmation of transactions and similar * Accurate static data changes such as change of address, taxation and data clean up projects Skills and experience required; * Experience in a busy call/contact centre withing banking and experience of dealing with administrative tasks * Data entry and static data amendment experience * Experience of drafting and reviewing customer correspondence Qualifications required; * Min 5 GCSE's passes or equivalent education is essential (including Maths and English C and above) Candidates must be able to commit to the fixed term contract, and to be able to work a shift rotation between 08.00 - 18.00hrs (Monday to Friday.) If you can commit to the above, and have the relevant skills and experience gained from a similar role before please send us your CV now. Please note candidates without banking/ financial services experience cannot be considered at this time. Synergy Group Ltd is acting as an Employment Business in relation to this vacancy. http://synergygrp.contentedmanagement.co.uk/jobs/banking-jobs/experienced-customer-service-administrator---banking-experience-city-of-london-djk4563 Synergy Group Tue, 15 May 2012 16:00:05 GMT http://synergygrp.contentedmanagement.co.uk/19326 A City based Bank seeks experienced Customer Service Administrators to join them for a 6 month contract. The successful candidates will join the current UK Retail Division and service a large number of existing customers through a combination of a telephony service, postal service and operational processing. The UK Retail's primary focus is on direct savings. Key tasks include; * Responding to clients via the telephone, dealing with around 40 calls in a day with enquiries surrounding bank statements, certificates of interest, balance enquiries, account enquiries and similar * Responding in writing to clients requests to a range of requests such as account opening, confirmation of transactions and similar * Accurate static data changes such as change of address, taxation and data clean up projects Skills and experience required; * Experience in a busy call/contact centre withing banking and experience of dealing with administrative tasks * Data entry and static data amendment experience * Experience of drafting and reviewing customer correspondence Qualifications required; * Min 5 GCSE's passes or equivalent education is essential (including Maths and English C and above) Candidates must be able to commit to the fixed term contract, and to be able to work a shift rotation between 08.00 - 18.00hrs (Monday to Friday.) If you can commit to the above, and have the relevant skills and experience gained from a similar role before please send us your CV now. Please note candidates without banking/ financial services experience cannot be considered at this time. Synergy Group Ltd is acting as an Employment Business in relation to this vacancy. http://synergygrp.contentedmanagement.co.uk/jobs/banking-jobs/experienced-customer-service-administrator---banking-experience-city-of-london-djk45656 Synergy Group Tue, 15 May 2012 16:00:03 GMT http://synergygrp.contentedmanagement.co.uk/19324 You will be a member of the Product Management team. The team has broad responsibility for product management, product development, strategy and planning for all funds distributed globally. This will be a diverse and challenging role in a fast growing business, with exposure across many types of products and markets. RESPONSIBILITIES  Manage fund development projects to maintain each fund's market appeal and regulatory integrity. This will include fund launches / closures and new share class issuance's.  Work closely with other members of the product management team, investment team, legal, compliance, operations, client service, sales and marketing to ensure effective product management of the funds. Be a source of technical product expertise.  Assist in the management of third party relationships for the funds.  Maintain documentation for our Irish domiciled fund ranges including prospectuses, simplified prospectuses and legal agreements.  Proactively address constantly evolving legal, regulatory, tax and industry developments.  Document Fund procedures and maintain the fund files  Co-ordinate materials for fund board meetings EXPERIENCE  Good understanding of Irish and UK authorised funds including VCC's, unit trusts and CCFs.  Knowledge of European funds regulatory environment.  Proven project management skills  Experience of maintaining registrations for funds  Strong communication skills  Enthusiastic and proactive approach with meticulous attention to detail.  Preferably IMC qualified or willing to study for IMC The Synergy Group is an equal opportunities employer. For more opportunities, please visit www.synergygroup.co.uk http://synergygrp.contentedmanagement.co.uk/jobs/banking-jobs/funds-product-manager-east-london-rdprsp Synergy Group Tue, 15 May 2012 10:00:01 GMT http://synergygrp.contentedmanagement.co.uk/19318 The Corporate Actions Analyst will be responsible for the Event Creation and Notification process for all forms of corporate events including rights issues, scrip dividends, and take-overs. The job holder will be responsible for following established guidelines and identifying and resolving complex issues. The successful candidate develops an understanding of the business function and be accountable for regular process administration. Knowledge/Skills * Good communication skills, both verbal and written * Be able to work as part of a team with minimal supervision * Good organisation skills * Knowledge of stock and cash reconciliations * P.C. Literate * Ability to effectively handle deadlines * Ability to work well under pressure * Self motivated and pro-active * Ability to work overtime and on Bank Holidays as required * Good time management * Substantial Corporate Actions experience COVERING EVENT CREATION Major Duties * Monitor notifications from Sub-Custodians and external vendors * Monitor and create events via the corporate actions system * Effectively and accurately keep clients and fund managers informed of all actions at all times The Synergy Group is an equal opportunities employer. For more opportunities, please visit www.synergygroup.co.uk http://synergygrp.contentedmanagement.co.uk/jobs/banking-jobs/corporate-actions-analyst-east-london-rdcoac Synergy Group Thu, 10 May 2012 16:00:01 GMT http://synergygrp.contentedmanagement.co.uk/19303 Transition experience (in-kind transfers, onboarding clients mainly) within an asset manager or service provider background Exposure to Institutional/Corporate/Pension Fund clients (do not require candidates with private client experience) Good overall Operations knowledge Hard working, methodical, team player Copes well under pressure Good client service skills PREVIOUS TRANSITIONS EXPERIENCE DESIRED: Previous Financial Industry experience within a transitions role essential, previous experience within the back office operations functions essential. *In specie transfers from pooled vehicles. *Segregated stock & cash transfers. *Free of payment transfers. *Experience within the transition liaison process. *Custody transfers. *Market account openings. ROLE To ensure accurate and timely completion of all client change events (new client, terminating client, fund launches/closures/restructures, custodian change, new money, lost money, new markets for existing clients, unit trust a/c set-up's). Control of new client accounts will be maintained by the Transition team until completion of the transition process at which point the Transitions Coordinator will hand over to the designated Client Administrator. Account closures are monitored and completed by the transition team PRINCIPAL RESPONSIBILITIES * Undertake client transition activities, including in specie transfers, custody changes, new and lost business, fund closures/launches, UT a/c set-up's, market account openings, processing client payment requests. * Maintain internal fund account lists with new, changing and exiting business. * To be an available resource for the update and review of current standing data processes. * To be an available resource to undertake ad hoc reviews/projects for the Transitions team. * Undertake the completion of required client changes within the agreed timeline. * Be a resource for function-wide business projects representing the transition team, assisting in the scope and impact of the projects and proving resources for testing and implementation. * Undertake responsibility for processing transition department administration functions. Ongoing communication with the Investment Managers, Consultants, Operations teams, underlying Clients, Custodians and external Transition Managers to ensure rapid and accurate transitions are affected. The Synergy Group is an equal opportunities employer. For more opportunities, please visit www.synergygroup.co.uk http://synergygrp.contentedmanagement.co.uk/jobs/banking-jobs/snr-transitions-co-ordinator-east-london-rdsnrtco Synergy Group Thu, 10 May 2012 12:00:01 GMT http://synergygrp.contentedmanagement.co.uk/19297 A City based Bank seeks experienced Customer Service Administrators to join them for a 6 month contract. The successful candidates will join the current UK Retail Division and service a large number of existing customers through a combination of a telephony service, postal service and operational processing. The UK Retail's primary focus is on direct savings. Key tasks include; * Responding to clients via the telephone, dealing with around 40 calls in a day with enquiries surrounding bank statements, certificates of interest, balance enquiries, account enquiries and similar * Responding in writing to clients requests to a range of requests such as account opening, confirmation of transactions and similar * Accurate static data changes such as change of address, taxation and data clean up projects Skills and experience required; * Experience in a busy call/contact centre withing banking and experience of dealing with administrative tasks * Data entry and static data amendment experience * Experience of drafting and reviewing customer correspondence Qualifications required; * Min 5 GCSE's passes or equivalent education is essential (including Maths and English C and above) Candidates must be able to commit to the fixed term contract, and to be able to work a shift rotation between 08.00 - 18.00hrs (Monday to Friday.) If you can commit to the above, and have the relevant skills and experience gained from a similar role before please send us your CV now. Please note candidates without banking/ financial services experience cannot be considered at this time. The Synergy Group is an equal opportunities employer. For more opportunities, please visit www.synergygroup.co.uk http://synergygrp.contentedmanagement.co.uk/jobs/banking-jobs/experienced-customer-service-administrator---banking--city-of-london-djk4563 Synergy Group Thu, 10 May 2012 08:00:10 GMT http://synergygrp.contentedmanagement.co.uk/19295 We are currently recruiting on behalf of our Banking client based in the heart of the City, an administrator within Lending Operations, the main duties and requirements of this 2 year fixed term contract are as follows: * Setting up loan accounts and continued maintenance of the loan accounts from inception to repayment. * Updating Limits following credit approval and receipt of Funds * Management and recording of Fee income * Processing of derivatives * Management of the Lending reconciliation process * Recording and updating the Bank's Collateral * Ensuring that the Bank's records are updated to take into account any property sales or unscheduled capital repayments * Completing and administrating Bank Audit Reports and liaising with Lending Teams to ensure their accuracy * Liaising with brokers/customers to ensure that all insurance policies relating to the Bank's collateral are received * on a timely basis and that they are correctly recorded and maintained on the Bank's systems Additional duties: * Ensuring queries received are dealt with in a professional and timely manner * Making sure that all work received is completed in accordance with the service level agreement set out in the customer care hand book * Interface with front-office Lending and Treasury staff, and other Operations areas within the Bank * Adhere to Bank policies and team and department procedures. Bank and customer information to remain confidential at all times Requirements: * Good Banking experience in an operational / administrative / processing capacity is essential - without this, you unfortunately will not be considered * Ability to work within a process and deadline driven environment * Appreciates and understands the importance of excellence in customer service * Desire and motivation to work in a busy and detail orientated environment * Good knowledge of MS Office (Word, Excel, Access, etc) and experience of using banking systems * Minimum of 2 A levels or equivalent and 5 GCSE's (including Maths and English or equivalent). The Synergy Group is an equal opportunities employer. For more opportunities, please visit www.synergygroup.co.uk http://synergygrp.contentedmanagement.co.uk/jobs/banking-jobs/lending-operations-administrator--city-of-london-djklenops548898 Synergy Group Thu, 10 May 2012 08:00:06 GMT http://synergygrp.contentedmanagement.co.uk/19292